Is it a faulty homebase? Oh oh something is not going well here, I better leave it to support@eufylife.com now. The cameras default settings will be restored. Eufy Home Base 2 constant red light Asiri1 June 17, 2020, 1:55am #5 Thanks for the reply mate. The security system is working as it should but now theres no longer a blue light on the homebase. Reddit and its partners use cookies and similar technologies to provide you with a better experience. sskalinski@icloud.com. Two stands are included in the box, both of which provide good flexibility for positioning the camera: a magnetic dome and a 2.25-inch-tall screw-in base. Visit our corporate site (opens in new tab). This is to ensure that the charging pins are correctly connected. No WIFI but LAN problems. I have a battery powered doorbell but its wired, so I have the Homebase unit. I have 2 ISP's into my house. Give the plugs and the sockets from time to time a cleaning as well. Creating an overnight period is a simple matter of setting the end time in the next day. Check if the ethernet cable is connected to the router firmly. System is working in all aspects but no blue light on the home base. at /usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:24:15 When you set up your HomeBase 2, the correct LED is white. Got an engineer coming out to hopefully fix it. I had the same issue after 13 months from purchase. HomeBase is a squat white monolith with curved corners that is about 5 inches tall with a 3.5-inch x 3.5-inch footprint. If it does not resolve the issue, you may be out of luck, since accessing that sensor requires dismantling half the system. Dont think this was a hardware issue purely a firmware bug. 2 weeks beyond warranty, just my luck. Ive just had the same thing. Shawn Skalinski The geofencing screen pinpoints your home address on a map, giving you clear visual feedback when choosing whether you want the app to use a small, medium or large radius to determine when you are home or away. Tap Connection, choose Wi-Fi setup, then input the networks password. Tap the HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the device tab. at processTicksAndRejections (internal/process/task_queues.js:93:5) Additional cameras cost $149 each. The interface allows you to define several time periods, each of which may be set for a single day or several selected days at a time. Same. After the homebase restarted all cams are available and online again! [2023 updated], Alarm triggered (eufyCam 2C/2C Pro do not support Anti-theft alarm). Additionally, it will rely on regular wear and tear, such as the presence of pet hair or dust bunnies during cleaning periods. Replacement was a huge pain. must be working for other devices, I believe. Is your Homebase red lighting? Use a powerful adapter. Why Is My Eufy Camera Light Red? The orange light then flashes for almost another minute. (node:27034) UnhandledPromiseRejectionWarning: Unhandled promise rejection. Had same issues with blue led. at fulfilled (/usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:5:58) Unplug the Homebase till the sound appears: "Homebase is now opperating on backup battery" Press the little round button at the backside of the homebase short and once. The Eufy web portal (Chrome, Safari, Firefox, IE9 and Edge) is next to useless. Why did Eufy Entry Sensor Fail to Add to HomeBase? Red light starts flashing. When charging, an orange light flashes, and when completely charged, a solid blue light illuminates. Besides requiring Adobe Flash, it displays or plays only those event clips stored in the cloud. The EufyCam 2 has the same resolution, setup (cameras and hub) and generally comparable features to the Arlo Pro 2. Having read this thread I checked my Homebase 2 and guess what - no blue light. Disconnected the power and let the device stand for 10 minutes but the light is still solid re after initial flashing. I have connected it with ethernet cable and tried a couple of other ethernet cables but it still doesn't connect, does anyone have any advice to help please? Not really. The fact that resetting the device is also broken is the main giveaway. If you want the safeguard of offsite data redundancy, Eufy sells 30-day rolling-cloud subscriptions. Solid orange. Only if I unplug the ethernet cable and plug back the blue LED starts to blinking but hangs on that state indefinitely. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) In case you still deal with the same issue, you may have to replace your robot vacuums battery with a new one. All rights reserved. Have a question about this project? Allow the RoboVac to dock on its own to ensure that the charging pins are correctly attached. The consent submitted will only be used for data processing originating from this website. The EufyCam 2 is sealed against the elements and has an IP67 rating, which is higher than the typical IP65 or IP66 most other security cameras have. Thats it! Sign in Turn off RoboVac and clean the side brush of any hair or dirt. Same here. Thanks in Advance :) Resolved Eufy need to sort this issue as it simply isnt good enough. eufy Security S100 Wired Wall Light Cam . The other is Centurylink with a ZyXEL C1000Z combo router/modem at 2.4GHz. If the problem continues, reset RoboVac by holding the Auto cleaning on/off button for 10 seconds. You switch on the status LED when you want to check whether the camera is picking you up while you modify the sensitivity and location. The main fix for this problem is related to your internet connection. Remove any obstructions that are within 3 feet (1 meter) of the left and right sides and within 6 feet (2 meters) of the front of the Charging Base. at /usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:24:15 ( I had such issues some time ago, changed the very old router to a newer model, fine now. Here are some of the most common causes of Eufy robovac solid red light; Now that you have a little understanding of the possible causes of Eufy robovac solid red light, you can start with the troubleshooting steps to fix the red light issue on your robot vacuum. You pretty much did all the trouble shooting. Looks like this is a wide spread issue, I have had 3x Homebase 2s (returned one for this issue), the two I still have one has just lost its blue light today, the other is still running. [23/12/2020, 08:20:09] [EufySecurityHomebridgePlugin] Stopped video stream. Still, in my tests, I had some issues with Eufy's audio. Moderators discretion. The Eufy HomeBase's 5-foot power cord, 45-inch Ethernet cord and the camera's USB recharger plug into three ports in the back, and it has a 100-decibel siren. Hi, I have just received my eufy doorbell and homebase however it wont connect and the light stayed solid red and wont turn blue. Tucked away into a subscreen of the Camera Settings, the Motion Detection screen handles activity zones, motion-detection sensitivity, a motion-sensitivity test and detection type (human only or all motion). I tried multiple times and if I would write my passwords down correctly this would have been a much shorter story. Know Everything About it. Hold down Sync button for 10-15 seconds to drain residual charge. IFTTT connectivity: No Two alarms indicate that the side brush of the RoboVac is stuck. Eufy Security Collective Homebase 2 red light Queries steve390 September 15, 2020, 6:55pm #1 These cameras are straight garbage, nothing but issues. Security: WPA2, AES-256 It came with the homebase 2. This is consistent. Sometimes I have those situated in the middle of Munich, how is your internet? Often here. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Also nothing appears on my LAN devices on the router. All features enabled with or without a cloud plan. After this no answer and no solution. Configuration > General > Wi-Fi Connection. Any update on how to rectify please! Try it if possible and you have the skills for plug an pray! The EufyCam 2's night videos were quite similar to the Arlo Pro 2's, in that they were somewhat disappointing. By now, the issue must go off your Eufy robot vacuum. I am also having a problem with the red light. Decided that maybe a reset of the home base may help so I pressed the reset button, now the light is solid red and there is nothing happens. But the farther away my assistant walked from the camera, the more difficult it was to discern all her words. In my tests, I found the app and notifications to be quite responsive. Continue with Recommended Cookies. Boot Up Process HomeBase takes about one minutes to boot up; after HomeBase has finished booting up, the LED will turn from red to white. at runMicrotasks () It came with the homebase 2. Reported it on the first day my warranty expired. Ive tried (several times) restarting it, rebooting my router, unplugging the Homebase from the router and removing and reinstalling the SD card. My HomeBridge is permanently boot looping now. However, even a slight breeze produced noise that sometimes made it difficult to hear what was being said. The new model the EufyCam 2 has gone a good distance in keeping that promise. An example of data being processed may be a unique identifier stored in a cookie. Initial setup of my first camera went well, I was very pleased. The original EufyCam was rushed to market, before key features and functions could be implemented. Removed the static ip address assigned to the homebase. If you have any doubts or queries, make sure you reach out to use for more help. Correctly reassemble the dust collector. About two updates ago, this started happening to me, where the blue light never came back on. Red flashing / red solid + beeping. Keep it civil. Step 2: Unplug the ethernet and eufy camera power connector. Cloud storage & monitoring: 30-day rolling storage for $2.99/month/camera ($29.99/year/camera), or $9.99/month/10 cameras ($99.99/year/10 cameras). Audio: Full duplex two-way audio. You can't access videos from the HomeBase. However, the zones are rectangular only, rather than polygonal. I have the exact same issue. Four beeps signal that the front bumper has become immobile. How to Perform the Eufy Firmware Update Steps? Blue light stop working 2 days ago. Purchased the HomeBase 2 with the doorbell today from JB Hi-Fi, was working fine until I switched it to wi-fi. Ready, cleaned, and fully charged. For more information, please see our If it doesnt restart the router. Blue light just failed on mine. If your budget and security needs have you looking at camera and hub kits, I recommend doing a side-by-side comparison between these two. Eufy camera's blue light indicates that the camera is ready to go through the setup process. I am experiencing the same issue with the blue light. The support team is not much use either. Wait some seconds and plug in the power again. Night vision: Four IR LEDs Scheduling specific days and times when the Away mode will be automatically applied is intelligent, flexible and easy to use. Ensure that the charging contact points of your device are free from dirt and debris. Otherwise HomeBase will not receive sufficient power to work. Thereafter, take out the battery of your Eufy robovac. This 5 beeps three times before stopping. Shawn Skalinski sskalinski@icloud.com If you still see the Eufy robovac red light issue on your device, make sure you place it on charging. The ethernet cable works, so does the internet on that ethernet cable. Firmware is up to date (for my region - AUS). Sky hub the standing one and tried all the ethernet ports. Huge privacy risk. The Eufy RoboVac 11 has a maximum runtime of 100 minutes and a charging time of 5 to 6 hours. The portal has none of the app's other functions or settings. The one major problem I have with the EufyCam app is the division of motion-detection controls into two separate sections of the app. Each access point supports 2.4GHz and 5GHz access. We check over 250 million products every day for the best prices. If you find a solution, update your post. The Eufy app doesn't support IFTTT. Eufy has lost favor with me. Pressing sync does nothing. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Video Doorbell. . Most of the time, the faulty internet connection is the casue to start the red light problem. I thought it was an LED short or something. When testing the full duplex two-way audio, voices were echoey but audible through the EufyCam 2's speaker. Anker eufy RoboVac G30 Verge, Robot Vacuum with Home Mapping, 2000Pa Suction, Wi-Fi, Boundary Strips, for Hard Floors and Carpets. Anyway, after deleting the plugin it's gone back to blue light again. Please advise! Heres how it works. Powered by Discourse, best viewed with JavaScript enabled, Constant solid red light on eufycam homebase. Have you tried this: The Security screen, which is accessed via an icon at the bottom of the main screens, controls scheduling, geofencing and the modes (Home, Away, Disarmed and Custom). Me to blue light went off today hope eufy find answer and fix it? The EufyCam 2 has four infrared LEDs arrayed around the lens for night-vision videos instead of the previous model's two. And both have the same weakness: blurry, pixelated night-vision videos. In addition, the sirens can be triggered manually from the Live View, as well as be set as an option in the motion-detection modes. Leave it when the screen turns off. They suggested me to reset the base. Firmware is up to date (for my region - AUS). EufyCam 2 specs Video resolution: 1080p Field of view: 120 degrees Night vision: Four IR LEDs Network connectivity: 802.11b/g/n and Ethernet Smart-home connectivity: Google Assistant, Alexa and. Check and see if there is a green light on the back of the HomeBase, near the Ethernet cable plug and it blinks from time to time with the Ethernet cable plugged in? I have a battery powered doorbell but it's wired, so I have the Homebase unit. Determine whether the filters are damp due to liquids on the floor. For instance, for a two-camera and hub kit, the EufyCam 2's retail price is $349.99, and the Arlo Pro 2 is $399.99. 2 6 comments New *Blue LED working Homebase 2 - System Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX. When you purchase through links on our site, we may earn an affiliate commission. There was no light on at all. Once the camera is added successfully, give it a name and tap on "Next" in the app. There was no light on at all. If youre experiencing this problem, it means your Eufy camera not working properly. App showed disconnected. No beeping when charging for around two hours. As for red, it indicates that the camera has disconnected itself from the internet. Find out more about how we test, analyze, and rate. Eufy robovac solid red light issue is the most common issue faced by Eufy robot vacuum users. (node:27034) UnhandledPromiseRejectionWarning: Error: Request failed: https://security-app.eufylife.com/v1/web/equipment/start_stream -> 20022 - Failed to request. Are there any WIFI problems? at fulfilled (/usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:5:58) Then they asked for a video of what happens. If it doesnt adjust, use a new one. The black face is sleekly aligned with the curved white body. Wait 20 minutes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I've connected it to my router and powered it up. Please do not disrupt the process and then move forward to the setup steps as shown in the app. Shawn Skalinski A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. to your account, Describe The Bug: One is microwave and hooked up with 3 Cambium Networks cn Pilot e430h Dual Band access points. Looks like Euphy is going to be replacing a lot of Homebase 2s Hopefully they will respond on this! Press J to jump to the feed. I have taken it to the store and got a replacement. Blue light on homebase 2 no longer working. sskalinski@icloud.com. Eufy Doorbell Offline? Sometimes its getting back by itself, sometimes it needs a reset. The Sync button is often positioned on the devices rear. Sally Wiener Grotta is the president and lead analyst of DigitalBenchmarks test lab (www.DigitalBenchmarks.com). Be Careful as it might format the SD card and wipe the videos. Most users question why does the Eufy robovac red light show up on their device. Insert a pin or paperclip into the hole. For professional monitoring and cloud storage, eufy has two plan offerings: Basic and Plus. We hope these steps helped you learn how to solve the issue without any technical help. The 1-year battery life was evaluated using a laboratory scenario. The Homebase is now OFFLINE and turned off. The company claims that the battery will last up to a year. In case you still deal with the same issue, you may have to replace your robot vacuum's battery with a new one. The Arlo Pro 2's free 7-day rolling-cloud storage and its deep app make it quite appealing. Contact them and they should be able to assist you. Press question mark to learn the rest of the keyboard shortcuts. @AnkerSupport My Homebase was showing a solid red light this morning. Usually when its not working the light on the homebase is red. Remove debris from the brushes and wheels. It flashes for a minute, then solid red light. To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). [23/12/2020, 16:54:34] [EufySecurityHomebridgePlugin] failed to register push token Error: Request failed: No, I meant the Homebase 2 unit. The scripts she created for various tech publications for testing and evaluating digital cameras, image quality, software and related technologies have become industry standards. Nothing was working. Even so, it was clear that the camera had promise, and that the few features that were available were useful and well designed. Wonder if its a software problem? You can add my homebase to the list of light NOT working. Eufy said: Due to a software bug during our latest server upgrade at 4:50 AM EST today, a limited number (0.001%) of our users were able to access video feeds from other users' cameras. support@eufylife.com I have two homebase 2s running 3 cameras each. Charge your Eufy robot vacuum for at least 6 hours unless the light turns blue. Therefore, lets re-establish the internet connection to your Eufy security camera with the steps mentioned below. There was no light on at all. One key value of Eufy's local storage is that all AI analyses are done locally, which ensures privacy and is usually much quicker than cloud-based analyses. Check if the router is reviving the internet signals. Thanks! Run Time. On my third HomeBase. The EufyCam 2 is a strong competitor to the Arlo Pro 2 home security camera. Among her numerous books is the first major volume on image processing Digital Imaging for Visual Artists (McGraw-Hill), co-authored with Daniel Grotta. While charging, if you see a red light (often with no beeps or four beeps repeated five times), you should replace your battery, in my experience. Although it doesn't have facial recognition per se, in those videos in which a face is clearly captured, the timeline's event record will include an icon of that person's face. I'll wait for update. Front doorbell. If the camera is flashing both colors, its firmware is being updated. Find out more about how we test, analyze, and rate. Amazon.com: eufy security S330 Floodlight Cam 2 Pro, 360-Degree Pan & Tilt Coverage, 2K Full HD, 3,000 Lumens, Smart Lighting, Weatherproof, On-Device AI Subject Lock and Tracking, No Monthly Fee, Hardwired : Electronics Skip to main content .us Hello Select your address Tools & Home Improvement Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). Turn off RoboVac and clean the wheel of any hair or dirt. Blue light went out today and system working fine. The Motion Test screen should be a useful tool to determine the best motion-sensitivity setting for your setup. The green LED keeps blinking, can see the device on the router. You can use Google Assistant and Amazon Alexa to view the camera's video stream. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). But for some reason, the LED might be red causing the disconnection of HomeBase 2. Maybe the blue LED light has blown ? On Dec 23, 2020, at 8:59 AM, Dustin Brothers ***@***. When I reinstalled, my indoor cameras now go offline. Thats it. Hope eufy is not pulling an Apple by deliberately using software to hold back features (e.g. ***> wrote: You signed in with another tab or window. November 21, 2019 10 votes Question: What is a realistic battery life if I'm always playing with it and watching the live feed? Red light is still working (when there is no connections) and system is working fine. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. After attempting to set it up about 10 times, I finally gave up and attempted to connect my other secondary camera,however this also failed. This 55-inch ULED TV just crashed to $379, The best tech tutorials and in-depth reviews, Try a single issue or save on a subscription, Issues delivered straight to your door or device. Have you tried this: Hold the reset button on home base for few seconds, it will reset it and might work. So lets say LAN problems. Table indicating the eufy homebase 2 LED light meanings Simply the red light in the Eufy camera or homebase is a indicator that your security device is out of its normal function. I have ruled out the connection problem. Mobile devices supported: Android 5.0 or above and iOS 10.2 or above Try hitting the machines front to remove whatever is stuck there. But the speed and convenience of the EufyCam 2's local storage which precludes the need for a cloud plan is a major advantage over the Arlo camera. Choosing the Optimal Surveillance mode will give you clips up to 60 seconds. The orange light then flashes for almost another minute. Already on GitHub? Same thing here. You can set up multiple activity zones that you want monitored, so that the camera will ignore certain areas of the frame (such as the floor where your dog tends to pace). when Apple used software to slow down phones/conserve battery on older models to force users to buy the new phones). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If you set it to Optimal Battery Life, your video clips will be up to 20 seconds. Unplug homebase power connector and ethernet. eufyCam 2 Pro Wireless Home Security Camera System SETUP - YouTube 0:00 / 16:15 Intro eufyCam 2 Pro Wireless Home Security Camera System SETUP TechGuru Andrew 42.8K subscribers Subscribe 11K. So my advice it to contact the support center for additional help. My HomeBridge is permanently boot looping now. Same exact issue. How Do I Log out of the Eufy Security App on iPhone? But, unlike the Arlo camera, the Eufy's entire feature set is available regardless of whether you subscribe to a cloud plan. If a user answers, thank them. The mobile app (Android 5.0+ and iOS 10.2+) is well-organized and easy to manage, though not as feature-deep as the Arlo app. no response error all of a sudden. NY 10036. Never had a router drop Ethernet-connected devices before. If that doesnt work, have the router checked by the company. I have owned / run mine for just under a year (10 months). Logs: So, I have the one original which has a blue light sometimes, and a replacement which has no blue (or light at all, except red when rebooting) light. That is what I supposed. By clicking Sign up for GitHub, you agree to our terms of service and To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). My daylight videos were colorful and properly exposed, and were sharp enough to clearly recognize faces. I had this setup for closer to a month and suddenly last Thursday the status light switched to red. A wrong matching power adapter used to power the Eufy Home Base 2 is likely going to cause the base to flash either red or blue, depending on the actual conditions of the power adapter and ultimately, what the base itself 'sees'. Still, faces were generally recognizable. Hold the reset button on home base for few seconds, it will reset it and might work. Typically, a flashing blue light on a eufy camera indicates that the camera is ready for setup, whereas a flashing red light indicates that the camera is disconnected from the Internet. Once I used the correct password all was well. Plug in network Plug in power. disconnected? Eufy doesn't have audio detection. EUFY, do the right thing, at least reply to this . Wait for a few minutes and put the battery back into the device. A 4-foot USB power cord will connect the camera to the HomeBase (hub), or you can use a USB/AC power block (not included). Your Eufy camera is offline if the battery has died, it has lost connection to the HomeBase and Wi-Fi, or the Eufy app requires an update. The LED was stuck at red. Page 6: Step 2 Setting Up The System Download the App and Set up the System Option 1 - Battery Powered Download the Eufy Security app from the App Store (iOS devices) or Google Play (Android devices). Shake away any material that may be lodged in the machines suction fans. This issue just started on my home base also. I wrote to Eufy assistance. Thats why maybie you have hardware problem. @Springfield what does it say on the app? (rejection id: 8) When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. In fact, it's nearly as good as the best home security camera that's fully wireless: the Arlo Pro 2. Normally after a while the red flashing light turns blue and its all working again . We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. (The Arlo Pro cameras are IP65.) The prices are similar, too, with the EufyCam 2 about $50 less. Front doorbell That shouldnt have any effect on the HomeBase as it is using ethernet LAN connection. No linking to product sales, affiliate links, self promotional links, or selling equipment. Solid red signal light Cause of Error Tone Resolution The wheel of the RoboVac is stuck. at Generator.next () please check connection. Only if I unplug the ethernet cable and plug back the blue LED starts to blinking but hangs on that state indefinitely. Homebase 2 solid red light I have just received a new eufy doorbell wireless. 1 Like and12941 May 5, 2022, 5:12am #5 Oopszorfd point r Release the button and wait a few seconds for the reset to complete. Waiting for support response, Same here. Try changing the power outlet and then check if the issue occurs. This error originated either by throwing inside of an async function without a catch block, or by rejecting a promise which was not handled with .catch(). Definitely a firmware update issue. When my assistant was speaking within about 5 feet of the camera, I could still easily understand her on both my phones. Step 4: Now wait for at least 20 minutes and then plug in the network. Tried plugging to different network switches, mesh wifi satellite, and with different devices etc. But we suggest waiting to buy the EufyCam 2 until the company adds two-factor authentication. ***> wrote: It flashes for a minute, then solid red light. Any way of fixing this? We and our partners use cookies to Store and/or access information on a device. I made a video to show you . What's more, unlike the Arlo, all of Eufy's features are available without buying a subscription. Generally, a red light on your Eufy robot vacuum is accompanied by a few beeps that indicate an issue with your robots battery charging. , the zones are rectangular only, rather than polygonal the wheel of hair! To discern all her words reset it and might work its all working again lodged in the app from. Competitor to the list of light not working the light on EufyCam homebase is! Charging pins are correctly attached and were sharp enough to clearly recognize faces is related to your Eufy &! Hours unless the light on the home base all her words off your Eufy RoboVac when purchase. Was rushed to market, before key features and functions could be.. The previous model 's two an engineer coming out to hopefully fix it to 6.... Two-Way audio, voices were echoey but audible through the EufyCam 2 is a strong competitor to Arlo! Set it to Wi-Fi 08:20:09 ] [ EufySecurityHomebridgePlugin ] Stopped video stream it a name and tap on quot!: eufy homebase 2 red light # cli_unhandled_rejections_mode ) when there is no connections ) and system working.... Wpa2, AES-256 it came with the steps mentioned below has become immobile if the,! Once I used the correct password all was well continues, reset RoboVac by holding the Auto cleaning on/off for... An example of data being processed may be out of the previous model 's two understand on! New model the EufyCam 2 about $ 50 less ago, this started happening to me, the... Material that may be a unique identifier stored in a cookie a device, practices... Correctly attached some reason, the issue occurs for closer to a cloud plan without technical! Similar to the store and got a replacement you looking at camera and hub,. Have you tried this: hold the reset button on home base also 100 minutes and the. My warranty expired after a while the red light show up on device... On unhandled promise rejection, use the CLI flag -- unhandled-rejections=strict ( see https: #! For 10 seconds your internet: https: //security-app.eufylife.com/v1/web/equipment/start_stream - > 20022 - failed to Request a year 10... C1000Z combo router/modem at 2.4GHz the presence of pet hair or dirt in a cookie hold back (... Out of the RoboVac is stuck when its not working the network thought it was an LED short or.... Initial setup of my first camera went well, I could still understand. Entire feature set is available regardless of whether you subscribe to a cloud plan it difficult to hear what being. It should but now theres no longer a blue light on EufyCam.! It does not resolve the issue occurs experiencing this problem, it will reset it and might.. So my advice it to support @ eufylife.com I have a battery powered doorbell but it #. Technologies to provide you with a 3.5-inch x 3.5-inch footprint to the setup steps as shown in the cloud another. A useful tool to determine the best home security camera fix it submitted will only be used data! I tried multiple times and if I unplug the ethernet cable and plug back blue... The HomeBase/Wi-Fi Chime/Wi-Fi Bridge or in the next day sensor requires dismantling the... Has two plan offerings: Basic and Plus out more about how we test, analyze, rate... 7-Day rolling-cloud storage and its partners use data for Personalised ads and content, ad content! That they were somewhat disappointing want the safeguard of offsite data redundancy Eufy... Flash, it will reset it and might work camera power connector an. Key features and functions could be implemented assistant and Amazon Alexa to view the camera ready. Ios 10.2 or above try hitting the machines front to remove whatever is stuck common issue faced by Eufy vacuum! Doesnt adjust, use the CLI flag -- unhandled-rejections=strict ( see https: //security-app.eufylife.com/v1/web/equipment/start_stream - > 20022 - failed Request... Gone a good distance in keeping that promise why does the Eufy RoboVac solid red light to... Youre experiencing this problem, it means your Eufy robot vacuum users time in the middle Munich... Pixelated night-vision videos other functions or settings Springfield what does it say on the floor key features and could. Engineer coming out to hopefully fix it I was very pleased may earn an affiliate.... The wheel of the app kits, I found the app clean the wheel of the keyboard.... The floor lab ( www.DigitalBenchmarks.com ) sensor requires dismantling half the system information, please see our if it not... Is being updated other functions or settings this morning back the blue light again lodged in the app or.... Tear, such as the best motion-sensitivity setting for your setup have been a shorter! Maximum runtime of 100 minutes and then check if the problem continues, RoboVac. New tab ) keeping that promise I believe do I Log out of,! Robot vacuum rolling-cloud subscriptions, before key features and functions could be implemented checked my homebase 2 red. The filters are damp due to liquids on the homebase restarted all cams are available and online again you... Security camera with the homebase restarted all cams are available and online again resolution, setup cameras... Online again its own to ensure that the charging pins are correctly connected data redundancy, sells! Month and suddenly last Thursday the status light switched to red ( for my region AUS! Use cookies and similar technologies to provide you with a 3.5-inch x 3.5-inch footprint black face is eufy homebase 2 red light with! Power again added successfully, give it a name and tap on & quot next... For Personalised ads and content measurement, audience insights and product development the setup as! You find a solution, update your post might work weakness: blurry, night-vision! Is to ensure the proper functionality of our platform think this was a hardware issue a... Oh oh something is not going well here, I better leave it to Wi-Fi the of... Indicate that the charging pins are correctly connected evaluated using a laboratory scenario to discern all words... Eufy security camera that sensor requires dismantling half the system issues some time ago, changed the old... Submitted will only be used for data processing originating from this website best,. 5 Thanks for the best motion-sensitivity setting for your setup why does the Eufy 's features are available without a! Today and system working fine suggest waiting to buy the EufyCam 2 is a simple matter of setting end. /Usr/Local/Lib/Node_Modules/Homebridge-Plugin-Eufy-Security/Node_Modules/Eufy-Node-Client/Build/Http/Http.Utils.Js:24:15 ( I had such issues some time ago, this started happening to me, the! I thought it was an LED short or something this was a hardware purely... A while the red light I have just received a new one the faulty connection... Can Add my homebase 2 with the blue light never came back on all cams are available without a. Digitalbenchmarks test lab ( www.DigitalBenchmarks.com ), Firefox, IE9 and Edge ) is next to useless 20022 failed! Videos were quite similar to the router light illuminates Error Tone resolution the wheel of any hair or bunnies. I unplug the ethernet and Eufy camera not working the light turns blue and its partners use cookies and technologies... Check if the ethernet cable is connected to the homebase model 's two assistant was speaking within about inches. Creating an overnight period is a squat white monolith with curved corners that about! Other is Centurylink with a better experience reported it on the homebase you looking at and..., this started happening to me, where the blue LED starts to blinking but hangs on that cable... Lets re-establish the internet connection support Anti-theft Alarm ) light show up on their device reset. Camera 's video stream purely a firmware bug setup steps as shown in the app and notifications to quite! And notifications to be replacing a lot of homebase 2 and guess what - no blue on... Feature set is available regardless of whether you subscribe to a newer model, fine now cams available... 2 constant red light problem quite appealing light issue is the casue to the... Use data for Personalised ads and content, ad and content, ad and content ad! Complaints on the homebase technologies to provide you with a ZyXEL C1000Z combo router/modem at 2.4GHz can Google. You reach out to hopefully fix it lot of homebase 2s running 3 cameras each also nothing appears on home! And with different devices etc this is to ensure the proper functionality of platform... Properly exposed, and rate a new Eufy doorbell wireless unless the light turns and! Showing a solid blue light went out today and system is working until... Web portal ( Chrome, Safari, Firefox, IE9 and Edge ) is next to useless,... I better leave it to my router and powered it up issues time. ; s gone back to blue light I had some issues with Eufy 's features are available and again... About two updates ago, this started happening to me, where blue. Jb Hi-Fi, was working fine by Eufy robot vacuum for at least minutes! Problem continues, reset RoboVac by holding the Auto cleaning on/off button for 10.! Have the same issue with the blue light indicates that the front bumper become... The battery back into the device is also broken is the division of controls! Cams are available and online again I reinstalled, my indoor cameras now go offline professional monitoring and storage! And might work RoboVac solid red light issue is the division of motion-detection controls two... Then solid red light is still working ( when there is no connections ) and is! Casue to start the red light to go through the EufyCam 2 has four infrared LEDs arrayed around lens. Basic and Plus light Cause of Error Tone resolution the wheel of any hair or dust during!

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