Retail

Toll-Free Texting Meets All Your SMS Needs

Toll-free text messaging makes reaching customers easy. Send and receive texts, photos, and calls using one number.

How Does Toll-Free SMS Work?

Customers Text You

Text enable your new number to receive messages or select a custom vanity option, like 1-800-MY-PIZZA.

You Get Their Message

The text lands in your SwiftConnect inbox where you can manage and filter conversations as you see fit.

You Reply To It

You reply directly from your dashboard, and the customer gets it just as they would any other SMS.

Why Should Your Business Use Toll-Free Texting?

Building a brand requires memorability and responsiveness. Two things that come with the toll-free text marketing territory. These are just a few of the reasons you may want to talk to a toll free SMS service provider.

More Toll-Free Text Messaging Features and Benefits

With fast set up times, get up and running in mere minutes.

Use keywords for mass text campaigns.

Experience high throughput, you can send many messages at once.

Take advantage of high delivery rates and fast, reliable sending.

Designed for easy collection of new contacts.

Enjoy access to all of the features in our text marketing suite.

Toll-Free Texting Statistics

Don’t just take our word for it, see what the industry experts have to say.

45% of people reply to branded text message blasts they receive. An engagement statistic nearly quadruple that of any other digital communication medium.

85% of customers prefer receiving text messages over a phone call or email. Yet, 61% of marketers still don’t use SMS giving you space to edge out the competition.

97% of companies found that they communicated with consumers much more efficiently after they launched their texting initiatives.

Comparison of Different Types of Texting

To give you the big picture, we compared the main characteristics of short code, long code, and toll-free texting.

	Toll-Free	Dedicated Short Code	Long Code
Format	10 digits	5-6 digits	10 digits
Primary Use	Hybrid	Mass texting	1-on-1 comms
Throughput	Medium	High	Low
Setup Cost	Low	High	Low
Setup Time	Minutes	Weeks	Minutes

How You Can Use Toll-Free Text Messaging?

In addition to 1-on-1 communications, you can use toll-free texting to send mass campaigns to everyone who’s opted in to your list. You can’t do that kind of texting with a regular long code number.

Common Questions about Toll-Free Texting

Yes you can text a toll free number! As long as the number has been text enabled by the business of course. This can be done with a little help from a text marketing provider, like us!

As shared short codes continue to get phased out of use, toll free is becoming the preferred medium for text marketing. The cost is minimal which makes it accessible to organizations of all sizes and budgets and the scope of service is nearly identical to what a short code provides. In short, selecting toll free options puts you in line with the preferred solution for mobile carriers around the country.

Get a Text-Enabled Toll-Free Number Today

Your customers are probably already texting you, don't wait any longer to answer! Get started with toll-free texting today.

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